Kjeld Jensen, Michael Lyons, Nicola Buckhurst. System Dynamics Models of Field Force Operations. In Gilbert Owusu, Paul O'Brien, John McCall, Neil F. Doherty, editors, Transforming Field and Service Operations, Methodologies for Successful Technology-Driven Business Transformation. pages 47-69, Springer, 2013. [doi]
@incollection{JensenLB13,
title = {System Dynamics Models of Field Force Operations},
author = {Kjeld Jensen and Michael Lyons and Nicola Buckhurst},
year = {2013},
doi = {10.1007/978-3-642-44970-3_4},
url = {http://dx.doi.org/10.1007/978-3-642-44970-3_4},
researchr = {https://researchr.org/publication/JensenLB13},
cites = {0},
citedby = {0},
pages = {47-69},
booktitle = {Transforming Field and Service Operations, Methodologies for Successful Technology-Driven Business Transformation},
editor = {Gilbert Owusu and Paul O'Brien and John McCall and Neil F. Doherty},
publisher = {Springer},
isbn = {978-3-642-44970-3},
}