Retaining Clients in B2B E-Marketplaces: What Do SMEs Demand?

Qiqi Jiang, Chee Wei Phang, Chuan-Hoo Tan, Jiayu Chi. Retaining Clients in B2B E-Marketplaces: What Do SMEs Demand?. JGIM, 27(3):19-37, 2019. [doi]

Authors

Qiqi Jiang

This author has not been identified. Look up 'Qiqi Jiang' in Google

Chee Wei Phang

This author has not been identified. Look up 'Chee Wei Phang' in Google

Chuan-Hoo Tan

This author has not been identified. Look up 'Chuan-Hoo Tan' in Google

Jiayu Chi

This author has not been identified. Look up 'Jiayu Chi' in Google