Chatbot as an emergency exist: Mediated empathy for resilience via human-AI interaction during the COVID-19 pandemic

Chloris Qiaolei Jiang, Yadi Zhang, Wenjing Pian. Chatbot as an emergency exist: Mediated empathy for resilience via human-AI interaction during the COVID-19 pandemic. Inf. Process. Manage., 59(6):103074, 2022. [doi]

Abstract

Abstract is missing.