W. M. De Jong, J. L. Simons. Why implementing information technology is more than a technicality (abstract): a theoretical and empirical analysis of implementation strategies. In Mohan Tanniru, editor, Proceedings of the 1993 Conference on Computer Personnel Research, SIGCPR 1993, St. Louis, Missouri, USA, April 1-3, 1993. pages 369, ACM, 1992. [doi]
Abstract is missing.