Classifying Customer Complaints of a Large Fixed Broadband Service Provider using Machine Learning - researchr publication

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Venicius Gonçalves Da Rocha Junior, Adita Kulkarni, Antônio A. de A. Rocha. Classifying Customer Complaints of a Large Fixed Broadband Service Provider using Machine Learning. In International Wireless Communications and Mobile Computing, IWCMC 2023, Marrakesh, Morocco, June 19-23, 2023. pages 1334-1339, IEEE, 2023. [doi]

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