Tae-Hyun Kim, Kwang Hyuk Im, Sang-Chan Park. Intelligent Measuring and Improving Model for Customer Satisfaction Level in e-Government. In Maria Wimmer, Roland Traunmüller, Åke Grönlund, Kim Viborg Andersen, editors, Electronic Government: 4th International Conference, EGOV 2005, Copenhagen, Denmark, August 22-26, 2005, Proceedings. Volume 3591 of Lecture Notes in Computer Science, pages 38-48, Springer, 2005. [doi]
@inproceedings{KimIP05,
title = {Intelligent Measuring and Improving Model for Customer Satisfaction Level in e-Government},
author = {Tae-Hyun Kim and Kwang Hyuk Im and Sang-Chan Park},
year = {2005},
doi = {10.1007/11545156_4},
url = {http://dx.doi.org/10.1007/11545156_4},
tags = {e-science},
researchr = {https://researchr.org/publication/KimIP05},
cites = {0},
citedby = {0},
pages = {38-48},
booktitle = {Electronic Government: 4th International Conference, EGOV 2005, Copenhagen, Denmark, August 22-26, 2005, Proceedings},
editor = {Maria Wimmer and Roland Traunmüller and Åke Grönlund and Kim Viborg Andersen},
volume = {3591},
series = {Lecture Notes in Computer Science},
publisher = {Springer},
isbn = {3-540-28466-4},
}