Hyung-Su Kim, Young-Gul Kim. A Study on Developing CRM Scorecard. In 40th Hawaii International International Conference on Systems Science (HICSS-40 2007), CD-ROM / Abstracts Proceedings, 3-6 January 2007, Waikoloa, Big Island, HI, USA. pages 150, IEEE Computer Society, 2007. [doi]
@inproceedings{KimK07:3,
title = {A Study on Developing CRM Scorecard},
author = {Hyung-Su Kim and Young-Gul Kim},
year = {2007},
doi = {10.1109/HICSS.2007.36},
url = {http://doi.ieeecomputersociety.org/10.1109/HICSS.2007.36},
researchr = {https://researchr.org/publication/KimK07%3A3},
cites = {0},
citedby = {0},
pages = {150},
booktitle = {40th Hawaii International International Conference on Systems Science (HICSS-40 2007), CD-ROM / Abstracts Proceedings, 3-6 January 2007, Waikoloa, Big Island, HI, USA},
publisher = {IEEE Computer Society},
}