A Discrete Event Simulation Study for Incoming Call Centers of a Telecommunication Service Company - researchr publication authors

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Yun Bae Kim, Heesang Lee, Hoo-Gon Choi. A Discrete Event Simulation Study for Incoming Call Centers of a Telecommunication Service Company. In Tag Gon Kim, editor, Artificial Intelligence and Simulation, 13th International Conference on AI, Simulation, and Planning in High Autonomy Systems, AIS 2004, Jeju Island, Korea, October 4-6, 2004, Revised Selected Papers. Volume 3397 of Lecture Notes in Computer Science, pages 390-399, Springer, 2004. [doi]

This author has not been identified. Look up 'Yun Bae Kim' in GoogleThis author has not been identified. Look up 'Heesang Lee' in GoogleThis author has not been identified. Look up 'Hoo-Gon Choi' in Google

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