Investigating Frontline Service Employees to Identify Behavioral Goals of Restaurant Service Robot: An Exploratory Study

Min Gyu Kim, Heeyoon Yoon, Juhyun Kim, Jungjun Kim, Dong-Seop Sohn, KyungHo Kim. Investigating Frontline Service Employees to Identify Behavioral Goals of Restaurant Service Robot: An Exploratory Study. In 18th International Conference on Ubiquitous Robots, UR 2021, Gangneung, South Korea), July 12-14, 2021. pages 57-62, IEEE, 2021. [doi]

Abstract

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