Tim Klaus, Stephen C. Wingreen, J. Ellis Blanton. Examining user resistance and management strategies in enterprise system implementations. In Fred Niederman, Mary Sumner, Diane Lending, Chelley Vician, editors, Proceedings of the 2007 ACM SIGMIS CPR Conference on Computer Personnel Research 2007, April 19-21, 2007, St. Louis, Missouri, USA. pages 55-62, ACM, 2007. [doi]
Abstract is missing.