Daiji Kobayashi. A Practical Approach to Improving the Provision of Information in New Chitose International Airport. In Masaaki Mochimaru, Kanji Ueda, Takeshi Takenaka, editors, Serviceology for Services, Selected papers of the 1st International Conference of Serviceology, ICServ 2013, Tokyo, Japan, 16-18 October 2013. pages 327-334, Springer, 2013. [doi]
Abstract is missing.