Comparative usability evaluation: critical incidents and critical threads

Jürgen Koenemann-Belliveau, John M. Carroll, Mary Beth Rosson, Mark K. Singley. Comparative usability evaluation: critical incidents and critical threads. In Beth Adelson, Susan T. Dumais, Judith S. Olson, editors, Conference on Human Factors in Computing Systems, CHI 1994, Boston, Massachusetts, USA, April 24-28, 1994, Proceedings. pages 245-251, ACM, 1994. [doi]

@inproceedings{Koenemann-BelliveauCRS94a,
  title = {Comparative usability evaluation: critical incidents and critical threads},
  author = {Jürgen Koenemann-Belliveau and John M. Carroll and Mary Beth Rosson and Mark K. Singley},
  year = {1994},
  doi = {10.1145/191666.191755},
  url = {http://doi.acm.org/10.1145/191666.191755},
  researchr = {https://researchr.org/publication/Koenemann-BelliveauCRS94a},
  cites = {0},
  citedby = {0},
  pages = {245-251},
  booktitle = {Conference on Human Factors in Computing Systems, CHI 1994, Boston, Massachusetts, USA, April 24-28, 1994, Proceedings},
  editor = {Beth Adelson and Susan T. Dumais and Judith S. Olson},
  publisher = {ACM},
  isbn = {0-89791-650-6},
}