Joseph A. Konstan, Aaron Marcus, Karen Holtzblatt, Eric Schaffer. Creating great user experience: facing the challenges ahead. In Joseph A. Konstan, Ed H. Chi, Kristina Höök, editors, CHI Conference on Human Factors in Computing Systems, CHI '12, Extended Abstracts Volume, Austin, TX, USA, May 5-10, 2012. pages 1115-1118, ACM, 2012. [doi]
Abstract is missing.