Ana Kustrak Korper, Maren Purrmann, Kristina Heinonen, Werner Kunz. Towards a Better Understanding of Smart Services - A Cross-Disciplinary Investigation. In Maria Henriqueta Nóvoa, Monica Dragoicea, Niklas Kühl, editors, Exploring Service Science - 10th International Conference, IESS 2020, Porto, Portugal, February 5-7, 2020, Proceedings. Volume 377 of Lecture Notes in Business Information Processing, pages 164-173, Springer, 2020. [doi]
@inproceedings{KorperPHK20, title = {Towards a Better Understanding of Smart Services - A Cross-Disciplinary Investigation}, author = {Ana Kustrak Korper and Maren Purrmann and Kristina Heinonen and Werner Kunz}, year = {2020}, doi = {10.1007/978-3-030-38724-2_12}, url = {https://doi.org/10.1007/978-3-030-38724-2_12}, researchr = {https://researchr.org/publication/KorperPHK20}, cites = {0}, citedby = {0}, pages = {164-173}, booktitle = {Exploring Service Science - 10th International Conference, IESS 2020, Porto, Portugal, February 5-7, 2020, Proceedings}, editor = {Maria Henriqueta Nóvoa and Monica Dragoicea and Niklas Kühl}, volume = {377}, series = {Lecture Notes in Business Information Processing}, publisher = {Springer}, isbn = {978-3-030-38724-2}, }