Ana Kustrak Korper, Maren Purrmann, Kristina Heinonen, Werner Kunz. Towards a Better Understanding of Smart Services - A Cross-Disciplinary Investigation. In Maria Henriqueta Nóvoa, Monica Dragoicea, Niklas Kühl, editors, Exploring Service Science - 10th International Conference, IESS 2020, Porto, Portugal, February 5-7, 2020, Proceedings. Volume 377 of Lecture Notes in Business Information Processing, pages 164-173, Springer, 2020. [doi]
Abstract is missing.