Leonardo Kuffo, Carmen Vaca, Edgar Izquierdo, Juan Carlos Bustamante. Know your customer: Detection of Customer Experience (CX) in Social Platforms using Text Categorization. In Naoki Abe, Huan Liu 0001, Calton Pu, Xiaohua Hu, Nesreen Ahmed, Mu Qiao, Yang Song, Donald Kossmann, Bing Liu 0001, Kisung Lee, Jiliang Tang, Jingrui He, Jeffrey Saltz, editors, IEEE International Conference on Big Data, Big Data 2018, Seattle, WA, USA, December 10-13, 2018. pages 4086-4094, IEEE, 2018. [doi]
@inproceedings{KuffoVIB18,
title = {Know your customer: Detection of Customer Experience (CX) in Social Platforms using Text Categorization},
author = {Leonardo Kuffo and Carmen Vaca and Edgar Izquierdo and Juan Carlos Bustamante},
year = {2018},
doi = {10.1109/BigData.2018.8622556},
url = {https://doi.org/10.1109/BigData.2018.8622556},
researchr = {https://researchr.org/publication/KuffoVIB18},
cites = {0},
citedby = {0},
pages = {4086-4094},
booktitle = {IEEE International Conference on Big Data, Big Data 2018, Seattle, WA, USA, December 10-13, 2018},
editor = {Naoki Abe and Huan Liu 0001 and Calton Pu and Xiaohua Hu and Nesreen Ahmed and Mu Qiao and Yang Song and Donald Kossmann and Bing Liu 0001 and Kisung Lee and Jiliang Tang and Jingrui He and Jeffrey Saltz},
publisher = {IEEE},
isbn = {978-1-5386-5035-6},
}