Leonardo Kuffo, Carmen Vaca, Edgar Izquierdo, Juan Carlos Bustamante. Know your customer: Detection of Customer Experience (CX) in Social Platforms using Text Categorization. In Naoki Abe, Huan Liu 0001, Calton Pu, Xiaohua Hu, Nesreen Ahmed, Mu Qiao, Yang Song, Donald Kossmann, Bing Liu 0001, Kisung Lee, Jiliang Tang, Jingrui He, Jeffrey Saltz, editors, IEEE International Conference on Big Data, Big Data 2018, Seattle, WA, USA, December 10-13, 2018. pages 4086-4094, IEEE, 2018. [doi]
Abstract is missing.