Faces of AI: When anthropomorphic features of AI chatbots do not create trust

Tyge-F. Kummer, Markus Bick. Faces of AI: When anthropomorphic features of AI chatbots do not create trust. In Australasian Conference on Information Systems, ACIS 2025, Petrie, QLD, Australia, December 3-5, 2025. 2025. [doi]

Abstract

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