Zhu Kunchang, Pu Qing, Zhou Zhou, Li Yongqiang. An Empirical Study of the Relationship among the Structural Dimensions of Service Fairness in the Banking Service. In The International Conference on E-Business and E-Government, ICEE 2010, 7-9 May 2010, Guangzhou, China, Proceedings. pages 3668-3671, IEEE, 2010. [doi]
Abstract is missing.