Manufacturing strategy, total quality management and performance measurement: an integrated model

T. R. M. Lalla, W. G. Lewis, Kit Fai Pun, Kwai-Sang Chin, Henry C. W. Lau. Manufacturing strategy, total quality management and performance measurement: an integrated model. IJMTM, 5(5/6):414-427, 2003. [doi]

Authors

T. R. M. Lalla

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W. G. Lewis

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Kit Fai Pun

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Kwai-Sang Chin

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Henry C. W. Lau

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