Manufacturing strategy, total quality management and performance measurement: an integrated model

T. R. M. Lalla, W. G. Lewis, Kit Fai Pun, Kwai-Sang Chin, Henry C. W. Lau. Manufacturing strategy, total quality management and performance measurement: an integrated model. IJMTM, 5(5/6):414-427, 2003. [doi]

Abstract

Abstract is missing.