CIBot: Integrating and Automating Researcher Support in Cyberinfrastructure Helpdesk Operations

Iman Ataee Langroudy, Marinus Pennings, Dhruva Chakravorty, Honggao Liu. CIBot: Integrating and Automating Researcher Support in Cyberinfrastructure Helpdesk Operations. In Robert S. Sinkovits, Alana Romanella, Shelley Knuth, Ken Hackworth, Jeff Pummill, editors, Practice and Experience in Advanced Research Computing, PEARC 2023, Portland, OR, USA, July 23-27, 2023. pages 211-215, ACM, 2023. [doi]

Abstract

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