Melissa A. Larsen, Michael D. Myers. BPR success or failure?: a business process reengineering project in the financial services industry. In Janice I. DeGross, Kuldeep Kumar, editors, Proceedings of the Eighteenth International Conference on Information Systems, December 15-17, 1997, Atlanta, Georgia, USA. pages 367-382, Association for Information Systems, 1997. [doi]
Abstract is missing.