Sabinne Lee, Kwangho Jung. The Impact of Changing Public Service Delivery on Inappropriate Payment Error: From Analogue Paper Coupon to Digitalized Electronic Benefit Transfer System. In Seok-Jin Eom, Jooho Lee 0004, editors, dg.o '20: The 21st Annual International Conference on Digital Government Research, Seoul, Republic of Korea, June 15-19, 2020. pages 68-81, ACM, 2020. [doi]
Abstract is missing.