Yu-Wen Li, Ting-Peng Liang, Kwok Kee Wei. How Can Personalized Online Services Affect Customer Loyalty: The Relationship Building Perspective. In Fifth International Conference on Service Science and Innovation, ICSSI 2013, 29-31 May, 2013, Kaohsiung, Taiwan. pages 79-85, IEEE, 2013. [doi]
@inproceedings{LiLW13-15,
title = {How Can Personalized Online Services Affect Customer Loyalty: The Relationship Building Perspective},
author = {Yu-Wen Li and Ting-Peng Liang and Kwok Kee Wei},
year = {2013},
doi = {10.1109/ICSSI.2013.25},
url = {http://dx.doi.org/10.1109/ICSSI.2013.25},
researchr = {https://researchr.org/publication/LiLW13-15},
cites = {0},
citedby = {0},
pages = {79-85},
booktitle = {Fifth International Conference on Service Science and Innovation, ICSSI 2013, 29-31 May, 2013, Kaohsiung, Taiwan},
publisher = {IEEE},
isbn = {978-0-7695-4985-9},
}