Theory of planning behavior (TPB) and customer satisfaction in the continued use of e-service: An integrated model

Chechen Liao, Jain-Liang Chen, David C. Yen. Theory of planning behavior (TPB) and customer satisfaction in the continued use of e-service: An integrated model. Computers in Human Behavior, 23(6):2804-2822, 2007. [doi]

Abstract

Abstract is missing.