The Ombudsman: Who s at Fawlt at Fawlty Towers? Commentaries on the Citation Dilemma

Gary L. Lilien. The Ombudsman: Who s at Fawlt at Fawlty Towers? Commentaries on the Citation Dilemma. Interfaces, 38(2):123-124, 2008. [doi]

Abstract

Abstract is missing.