Laís Lima, Jorge Grenha Teixeira. The SDCS Method: A New Service Design Method for Companies Undergoing a Servitization Process. In Maria Henriqueta Nóvoa, Monica Dragoicea, Niklas Kühl, editors, Exploring Service Science - 10th International Conference, IESS 2020, Porto, Portugal, February 5-7, 2020, Proceedings. Volume 377 of Lecture Notes in Business Information Processing, pages 245-258, Springer, 2020. [doi]
Abstract is missing.