External Links

Cite Key

Statistics

  • References: 0
  • Cited by: 0
  • Reviews: 0
  • Bibliographies: 0

PDF

Researchr

Researchr is a web site for finding, collecting, sharing, and reviewing scientific publications, for researchers by researchers.

Sign up for an account to create a profile with publication list, tag and review your related work, and share bibliographies with your co-authors.

Social CRM: A Literature Review Based on Keywords Network Analysis

Fábio M. F. Lobato, Jorge L. F. Silva Junior, Antonio Jacob Jr., Diego Lisboa Cardoso. Social CRM: A Literature Review Based on Keywords Network Analysis. In Witold Abramowicz, Gary Klein 0001, editors, Business Information Systems Workshops - BIS 2020 International Workshops, Colorado Springs, CO, USA, June 8-10, 2020, Revised Selected Papers. Volume 394 of Lecture Notes in Business Information Processing, pages 237-249, Springer, 2020. [doi]

Authors

Fábio M. F. Lobato

This author has not been identified. Look up 'Fábio M. F. Lobato' in Google

Jorge L. F. Silva Junior

This author has not been identified. Look up 'Jorge L. F. Silva Junior' in Google

Antonio Jacob Jr.

This author has not been identified. Look up 'Antonio Jacob Jr.' in Google

Diego Lisboa Cardoso

This author has not been identified. Look up 'Diego Lisboa Cardoso' in Google
runs on