Triggering trust: to what extent does the question influence the answer when evaluating the perceived importance of trust triggers?

Jo Lumsden. Triggering trust: to what extent does the question influence the answer when evaluating the perceived importance of trust triggers?. In Proceedings of the 2009 British Computer Society Conference on Human-Computer Interaction, BCS-HCI 2009, Cambridge, United Kingdom, 1-5 September 2009. pages 214-223, ACM, 2009. [doi]

Abstract

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