Cuihua Ma, Ping Guo, Xin Xin, Xiaoyu Ma, Yanjie Liang, Shaomin Xing, Li Li, Shaozhuang Liu. Collaborative Response Content Recommendation for Customer Service Agents. In Fengyu Cong, Andrew Chi-Sing Leung, Qinglai Wei, editors, Advances in Neural Networks - ISNN 2017 - 14th International Symposium, ISNN 2017, Sapporo, Hakodate, and Muroran, Hokkaido, Japan, June 21-26, 2017, Proceedings, Part I. Volume 10261 of Lecture Notes in Computer Science, pages 36-43, Springer, 2017. [doi]
Abstract is missing.