The Increasing Role of Service Level Agreements in B2B Systems

Philipp Masche, Paul McKee, Bryce Mitchell. The Increasing Role of Service Level Agreements in B2B Systems. In José A. Moinhos Cordeiro, Vitor Pedrosa, Bruno Encarnação, Joaquim Filipe, editors, WEBIST 2006, Proceedings of the Second International Conference on Web Information Systems and Technologies: Society, e-Business and e-Government / e-Learning, Setúbal, Portugal, April 11-13, 2006. pages 123-126, INSTICC Press, 2006.

Abstract

Abstract is missing.