Using telephone call rates and nurse-to-patient ratios as measures of resilient performance under high patient flow conditions

Anne Miller, Anil Aswani, Mo Zhou, Matthew B. Weinger, Jason Slagle, Daniel France. Using telephone call rates and nurse-to-patient ratios as measures of resilient performance under high patient flow conditions. Cognition, Technology & Work, 21(2):225-236, 2019. [doi]

Authors

Anne Miller

This author has not been identified. Look up 'Anne Miller' in Google

Anil Aswani

This author has not been identified. Look up 'Anil Aswani' in Google

Mo Zhou

This author has not been identified. Look up 'Mo Zhou' in Google

Matthew B. Weinger

This author has not been identified. Look up 'Matthew B. Weinger' in Google

Jason Slagle

This author has not been identified. Look up 'Jason Slagle' in Google

Daniel France

This author has not been identified. Look up 'Daniel France' in Google