Building a Knowledge-Intensive, Intent-Lean, Question Answering Chatbot in the Telecom Industry - Challenges and Solutions

Antonios M. Misargopoulos, Filippos Nikolopoulos-Gkamatsis, Konstantinos Nestorakis, Alexandros Tzoumas, Georgios Giannakopoulos, Christos-Antonios Gizelis, Michalis Kefalogiannis. Building a Knowledge-Intensive, Intent-Lean, Question Answering Chatbot in the Telecom Industry - Challenges and Solutions. In Ilias Maglogiannis, Lazaros Iliadis, John MacIntyre, Paulo Cortez 0001, editors, Artificial Intelligence Applications and Innovations. AIAI 2022 IFIP WG 12.5 International Workshops - MHDW 2022, 5G-PINE 2022, AIBMG 2022, ML@HC 2022, and AIBEI 2022, Hersonissos, Crete, Greece, June 17-20, 2022, Proceedings. Volume 652 of IFIP Advances in Information and Communication Technology, pages 87-97, Springer, 2022. [doi]

Authors

Antonios M. Misargopoulos

This author has not been identified. Look up 'Antonios M. Misargopoulos' in Google

Filippos Nikolopoulos-Gkamatsis

This author has not been identified. Look up 'Filippos Nikolopoulos-Gkamatsis' in Google

Konstantinos Nestorakis

This author has not been identified. Look up 'Konstantinos Nestorakis' in Google

Alexandros Tzoumas

This author has not been identified. Look up 'Alexandros Tzoumas' in Google

Georgios Giannakopoulos

This author has not been identified. Look up 'Georgios Giannakopoulos' in Google

Christos-Antonios Gizelis

This author has not been identified. Look up 'Christos-Antonios Gizelis' in Google

Michalis Kefalogiannis

This author has not been identified. Look up 'Michalis Kefalogiannis' in Google