Arunodaya Raj Mishra, Pratibha Rani, Abbas Mardani, Reetu Kumari, Edmundas Kazimieras Zavadskas, Dilip Kumar Sharma. An Extended Shapley TODIM Approach Using Novel Exponential Fuzzy Divergence Measures for Multi-Criteria Service Quality in Vehicle Insurance Firms. Symmetry, 12(9):1452, 2020. [doi]
@article{MishraRMKZS20,
title = {An Extended Shapley TODIM Approach Using Novel Exponential Fuzzy Divergence Measures for Multi-Criteria Service Quality in Vehicle Insurance Firms},
author = {Arunodaya Raj Mishra and Pratibha Rani and Abbas Mardani and Reetu Kumari and Edmundas Kazimieras Zavadskas and Dilip Kumar Sharma},
year = {2020},
doi = {10.3390/sym12091452},
url = {https://doi.org/10.3390/sym12091452},
researchr = {https://researchr.org/publication/MishraRMKZS20},
cites = {0},
citedby = {0},
journal = {Symmetry},
volume = {12},
number = {9},
pages = {1452},
}