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An Extended Shapley TODIM Approach Using Novel Exponential Fuzzy Divergence Measures for Multi-Criteria Service Quality in Vehicle Insurance Firms

Arunodaya Raj Mishra, Pratibha Rani, Abbas Mardani, Reetu Kumari, Edmundas Kazimieras Zavadskas, Dilip Kumar Sharma. An Extended Shapley TODIM Approach Using Novel Exponential Fuzzy Divergence Measures for Multi-Criteria Service Quality in Vehicle Insurance Firms. Symmetry, 12(9):1452, 2020. [doi]

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