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Reference and Information Services in the 21st Century: An Introduction. 2nd ed. New York: Neal-Schuman Publishers, 2009. 461p. alk. paper, $69.95 (ISBN 9781555706722). LC2009-023650

Nicole Mitchell. Reference and Information Services in the 21st Century: An Introduction. 2nd ed. New York: Neal-Schuman Publishers, 2009. 461p. alk. paper, $69.95 (ISBN 9781555706722). LC2009-023650. C&RL, 71(3):287-288, 2010. [doi]

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