Janette Moody. Nature versus nurture: an examination of factors that contribute to IT service quality. In Norah Power, Kate M. Kaiser, Jack Downey, Damien Joseph, editors, Proceedings of the 2009 ACM SIGMIS CPR Conference on Computer Personnel Research 2009, May 28-30, 2009, Limerick, Ireland. pages 175-180, ACM, 2009. [doi]
@inproceedings{Moody09,
title = {Nature versus nurture: an examination of factors that contribute to IT service quality},
author = {Janette Moody},
year = {2009},
doi = {10.1145/1542130.1542164},
url = {http://doi.acm.org/10.1145/1542130.1542164},
researchr = {https://researchr.org/publication/Moody09},
cites = {0},
citedby = {0},
pages = {175-180},
booktitle = {Proceedings of the 2009 ACM SIGMIS CPR Conference on Computer Personnel Research 2009, May 28-30, 2009, Limerick, Ireland},
editor = {Norah Power and Kate M. Kaiser and Jack Downey and Damien Joseph},
publisher = {ACM},
isbn = {978-1-60558-427-0},
}