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Conversational Agents in Healthcare: Using QCA to Explain Patients' Resistance to Chatbots for Medication

Lea Katharina Müller, Jens Mattke, Christian Maier, Tim Weitzel. Conversational Agents in Healthcare: Using QCA to Explain Patients' Resistance to Chatbots for Medication. In Asbjørn Følstad, Theo Araujo, Symeon Papadopoulos, Effie Lai-Chong Law, Ole-Christoffer Granmo, Ewa Luger, Petter Bae Brandtzæg, editors, Chatbot Research and Design - Third International Workshop, CONVERSATIONS 2019, Amsterdam, The Netherlands, November 19-20, 2019, Revised Selected Papers. Volume 11970 of Lecture Notes in Computer Science, pages 3-18, Springer, 2019. [doi]

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Lea Katharina Müller

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Jens Mattke

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Christian Maier

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Tim Weitzel

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