Conversational Agents in Healthcare: Using QCA to Explain Patients' Resistance to Chatbots for Medication

Lea Katharina Müller, Jens Mattke, Christian Maier, Tim Weitzel. Conversational Agents in Healthcare: Using QCA to Explain Patients' Resistance to Chatbots for Medication. In Asbjørn Følstad, Theo Araujo, Symeon Papadopoulos, Effie Lai-Chong Law, Ole-Christoffer Granmo, Ewa Luger, Petter Bae Brandtzæg, editors, Chatbot Research and Design - Third International Workshop, CONVERSATIONS 2019, Amsterdam, The Netherlands, November 19-20, 2019, Revised Selected Papers. Volume 11970 of Lecture Notes in Computer Science, pages 3-18, Springer, 2019. [doi]

@inproceedings{MullerMMW19,
  title = {Conversational Agents in Healthcare: Using QCA to Explain Patients' Resistance to Chatbots for Medication},
  author = {Lea Katharina Müller and Jens Mattke and Christian Maier and Tim Weitzel},
  year = {2019},
  doi = {10.1007/978-3-030-39540-7_1},
  url = {https://doi.org/10.1007/978-3-030-39540-7_1},
  researchr = {https://researchr.org/publication/MullerMMW19},
  cites = {0},
  citedby = {0},
  pages = {3-18},
  booktitle = {Chatbot Research and Design - Third International Workshop, CONVERSATIONS 2019, Amsterdam, The Netherlands, November 19-20, 2019, Revised Selected Papers},
  editor = {Asbjørn Følstad and Theo Araujo and Symeon Papadopoulos and Effie Lai-Chong Law and Ole-Christoffer Granmo and Ewa Luger and Petter Bae Brandtzæg},
  volume = {11970},
  series = {Lecture Notes in Computer Science},
  publisher = {Springer},
  isbn = {978-3-030-39540-7},
}