Nu Dieu Khue Ngo, Youji Kohda, Van-Nam Huynh. Analyzing the Relationship Between Service Innovation and Customer Value Co-creation Intention: The Case of Mobile Banking. In Christine Leitner, Walter Ganz, Debra Satterfield, Clara Bassano, editors, Advances in the Human Side of Service Engineering - Proceedings of the AHFE 2021 Virtual Conference on The Human Side of Service Engineering, July 25-29, 2021, USA. Volume 266 of Lecture Notes in Networks and Systems, pages 456-466, Springer, 2021. [doi]
@inproceedings{NgoKH21,
title = {Analyzing the Relationship Between Service Innovation and Customer Value Co-creation Intention: The Case of Mobile Banking},
author = {Nu Dieu Khue Ngo and Youji Kohda and Van-Nam Huynh},
year = {2021},
doi = {10.1007/978-3-030-80840-2_53},
url = {https://doi.org/10.1007/978-3-030-80840-2_53},
researchr = {https://researchr.org/publication/NgoKH21},
cites = {0},
citedby = {0},
pages = {456-466},
booktitle = {Advances in the Human Side of Service Engineering - Proceedings of the AHFE 2021 Virtual Conference on The Human Side of Service Engineering, July 25-29, 2021, USA},
editor = {Christine Leitner and Walter Ganz and Debra Satterfield and Clara Bassano},
volume = {266},
series = {Lecture Notes in Networks and Systems},
publisher = {Springer},
isbn = {978-3-030-80840-2},
}