Hallgeir Nilsen, Maung K. Sein. What is really important in supporting end-users?. In Mohan Tanniru, Suzanne P. Weisband, editors, Proceedings of the 2004 SIGMIS Conference on Computer Personnel Research: Careers, Culture, and Ethics in a Networked Environment, 2004, Tucson, AZ, USA, April 22-24, 2004. pages 48-54, ACM, 2004. [doi]
Abstract is missing.