Nicolae Nistor, Silke Schworm, Matthias Werner. Help-Seeking in Communities of Practice: Design and Evaluation of a Help System Supporting Knowledge Sharing. In Carlos Delgado Kloos, Denis Gillet, Raquel M. Crespo García, Fridolin Wild, Martin Wolpers, editors, Towards Ubiquitous Learning - 6th European Conference of Technology Enhanced Learning, EC-TEL 2011, Palermo, Italy, September 20-23, 2011. Proceedings. Volume 6964 of Lecture Notes in Computer Science, pages 471-476, Springer, 2011. [doi]
Abstract is missing.