Derya Özçelik, Javier Quevedo-Fernández, Jos Thalen, Jacques M. B. Terken. Engaging users in the early phases of the design process: attitudes, concerns and challenges from industrial practice. In Alessandro Deserti, Francesco Zurlo, Francesca Rizzo, editors, Designing Pleasurable Products and Interfaces, DPPI '11, Milano, Italy, June 22-25, 2011. pages 13, ACM, 2011. [doi]
Abstract is missing.