Teresa Cerratto Pargman, Ann Lantz. The role of genre in the analysis of the use of videoconference systems at work. In Olav W. Bertelsen, editor, Proceedings of the Second Nordic Conference on Human-Computer Interaction 2002, Aarhus, Denmark, October 19-23, 2002. pages 287-290, ACM, 2002. [doi]
Abstract is missing.