The behavioural impact of a visually represented virtual assistant in a self-service checkout context - researchr publication authors

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Jeunese A. Payne, Graham I. Johnson, Andrea Szymkowiak. The behavioural impact of a visually represented virtual assistant in a self-service checkout context. In Linda Little, Lynne M. Coventry, editors, Proceedings of the 2011 British Computer Society Conference on Human-Computer Interaction, BCS-HCI 2011, Newcastle-upon-Tyne, UK, July 4-8, 2011. pages 58-63, ACM, 2011. [doi]

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