Jeunese A. Payne, Graham I. Johnson, Andrea Szymkowiak. The behavioural impact of a visually represented virtual assistant in a self-service checkout context. In Linda Little, Lynne M. Coventry, editors, Proceedings of the 2011 British Computer Society Conference on Human-Computer Interaction, BCS-HCI 2011, Newcastle-upon-Tyne, UK, July 4-8, 2011. pages 58-63, ACM, 2011. [doi]
@inproceedings{PayneJS11,
title = {The behavioural impact of a visually represented virtual assistant in a self-service checkout context},
author = {Jeunese A. Payne and Graham I. Johnson and Andrea Szymkowiak},
year = {2011},
url = {http://dl.acm.org/citation.cfm?id=2305329},
researchr = {https://researchr.org/publication/PayneJS11},
cites = {0},
citedby = {0},
pages = {58-63},
booktitle = {Proceedings of the 2011 British Computer Society Conference on Human-Computer Interaction, BCS-HCI 2011, Newcastle-upon-Tyne, UK, July 4-8, 2011},
editor = {Linda Little and Lynne M. Coventry},
publisher = {ACM},
}