Glauco Vitor Pedrosa, Ricardo Ajax Dias Kosloski, Vitor Gomes Menezes, Gabriela Yukari Iwama, Wander C. M. Pereira da Silva, Rejane M. da C. Figueiredo. A Systematic Review of Indicators for Evaluating the Effectiveness of Digital Public Services. Information, 11(10):472, 2020. [doi]
Abstract is missing.