Kevan Penter, John Wreford, Graham Pervan, Fay Davidson. Offshore BPO Decisions and Institutional Influence on Senior Managers. In Ilan Oshri, Julia Kotlarsky, Leslie P. Willcocks, editors, Advances in Global Sourcing. Models, Governance, and Relationships - 7th Global Sourcing Workshop 2013, Val d'Isère, France, March 11-14, 2013, Revised Selected Papers. Volume 163 of Lecture Notes in Business Information Processing, pages 93-116, Springer, 2013. [doi]
Abstract is missing.