Willem Pieterson, Wolfgang Ebbers, Christian Østergaard Madsen. New Channels, New Possibilities: A Typology and Classification of Social Robots and Their Role in Multi-channel Public Service Delivery. In Marijn Janssen, Karin Axelsson, Olivier Glassey, Bram Klievink, Robert Krimmer, Ida Lindgren, Peter Parycek, Hans J. Scholl, Dmitrii Trutnev, editors, Electronic Government - 16th IFIP WG 8.5 International Conference, EGOV 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings. Volume 10428 of Lecture Notes in Computer Science, pages 47-59, Springer, 2017. [doi]
@inproceedings{PietersonEM17, title = {New Channels, New Possibilities: A Typology and Classification of Social Robots and Their Role in Multi-channel Public Service Delivery}, author = {Willem Pieterson and Wolfgang Ebbers and Christian Østergaard Madsen}, year = {2017}, doi = {10.1007/978-3-319-64677-0_5}, url = {https://doi.org/10.1007/978-3-319-64677-0_5}, researchr = {https://researchr.org/publication/PietersonEM17}, cites = {0}, citedby = {0}, pages = {47-59}, booktitle = {Electronic Government - 16th IFIP WG 8.5 International Conference, EGOV 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings}, editor = {Marijn Janssen and Karin Axelsson and Olivier Glassey and Bram Klievink and Robert Krimmer and Ida Lindgren and Peter Parycek and Hans J. Scholl and Dmitrii Trutnev}, volume = {10428}, series = {Lecture Notes in Computer Science}, publisher = {Springer}, isbn = {978-3-319-64677-0}, }